Refund Policy
Cancellations
If you have to cancel your booking to AutomataFest please contact us as soon as possible.
- For cancellations made more than six weeks before the start of the event, the ticket price will be refunded minus a £30 administration charge
- No refunds can be made if you cancel within six weeks of the event or fail to attend.
Cancellation by AutomataFest
In the unfortunate event that we cancel AutomataFest you will receive a full refund. We will not be liable for any travel or accommodation bookings that may have been made.
Refunds
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, it may take up to 2 weeks for the credit to appear in your bank.
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Need help?
Contact us for questions related to refunds.